/* CSS Document */
body,ul,li,dl,dt,dd,h1,h2,h3,h4,h5,p{ padding:0px; margin:0px; }
ul,li{ list-style:none; }
em,u,i{ font-style:normal; }
img{ border:none; }
.clear{ clear:both; }
a{ color:#0768AF; text-decoration:none; }
a:hover{ color:#ff6600; text-decoration:underline; }
.top10{ margin-top:10px!important; }
.bk0{ border:none!important; }
.mr0{ margin-right:0px!important; }
/*top*/
.top{ width:990px; height:55px; margin:15px auto; }
.top-logo{ float:left; width:135px; height:55px; padding-right:12px; margin-right:12px; border-right:1px solid #bbb;  }
.top-bt{ float:left; font-family:"微软雅黑"; font-size:28px; line-height:30px; color:#545454; margin-top:11px; }
.top-bt a{ color:#545454; }
.top-bt a:hover{ color:#545454; text-decoration:none; }
.top-tel{ float:right; font-size:12px; line-height:14px; color:#c8c8c8; margin-top:22px; }
.top-tel a{ color:#666; }
.top-tel a:hover{ color:#ff6600; }
.top-tel span{ color:#666; }
.top-tel span i{ font-family:Arial; }
/*footer*/
.footer{ margin:20px auto; width:990px; border-top:1px solid #ddd; padding-top:10px; font-size:12px; line-height:24px; }
.footer span, .footer p{ float:left; width:990px; text-align:center; }
.footer span{ color:#999; }
.footer span a{ color:#545454; }
.footer p{ color:#787878; margin-bottom:10px; }
/*banner*/
.ban-k, .ban-img{ width:100%; height:124px; }
.ban-k{ background:url(/images/ban-bg.png) repeat-x; }
.ban-k .ban-img{ background:url(/images/banner.jpg) no-repeat center; }
.ban-k .ban-img .banner{ margin:0px auto; width:990px; height:124px; }
.ban-k .ban-img .banner .ban-search{ float:left; width:630px; margin-top:40px; padding-left:260px; }
.ban-k .ban-img .banner .ban-search .search-wb{ float:left; width:350px; height:44px; border:1px solid #5396C0; color:#545454;
	padding:0px 10px 0px 40px; background:url(/images/help-ico.gif) no-repeat -180px -215px #fff; font-size:14px; line-height:44px;
	border-radius:3px 0px 0px 3px; }
.ban-k .ban-img .banner .ban-search .search-btn{ float:left; width:69px; height:46px; background:url(/images/help-ico.gif); 
	border:none; cursor:pointer; margin-right:10px; }
.ban-k .ban-img .banner .ban-search .search-btn:hover{ background-position:0px -50px; }
.ban-k .ban-img .banner .ban-search .kefu-btn{ float:left; width:109px; height:46px; background:url(/images/help-ico.gif) -75px 0px; 
	border:none; cursor:pointer; }
.ban-k .ban-img .banner .ban-search .kefu-btn:hover{ background-position:-75px -50px; }
/*main*/
.main{ margin:0px auto; width:990px; }
.l-200{ float:left; width:200px; }
.r-780{ float:right; width:780px; }
	/*left-分类*/
.help-lei{ float:left; width:198px; border:1px solid #BCD8E6; border-top:2px solid #88BEE0; }
.help-lei .help-lei-nav{ float:left; width:170px; height:39px; background:url(/images/help-nav.png) repeat-x; padding:0px 14px; 
						 border-bottom:1px solid #B0D3E7; }
.help-lei .help-lei-nav strong{ float:left; width:73px; height:19px; background:url(/images/help-ico.gif) 0px -270px; margin-top:10px; }
.help-lei .help-lei-nav em{ float:right; width:15px; height:12px; background:url(/images/help-ico.gif) 0px -215px; margin-top:13px; }
.help-lei .help-lei-nr, .help-lei .help-lei-nr .help-tim{ float:left; width:198px; }
.help-lei .help-lei-nr .help-tim{ border-bottom:1px solid #B0D3E7; }
.help-lei .help-lei-nr .help-tim .help-tim-nav{ float:left; width:170px; padding:0px 14px; height:43px; 
		background:url(/images/help-nav.png) repeat-x 0px -40px; cursor:pointer; }
.help-lei .help-lei-nr .help-tim .help-tim-nav i{ float:left; font-size:14px; line-height:16px; margin-top:14px; color:#545454; }
.help-lei .help-lei-nr .help-tim .help-tim-nav em{ float:right; width:10px; height:5px; background:url(/images/help-ico.gif) -205px -50px; 
		margin-top:20px; }
.help-lei .help-lei-nr .help-tim .help-tim-nav em.zk{ background-position:-205px -10px; }
.help-lei .help-lei-nr .help-tim .help-tim-nr{ float:left; width:170px; padding:5px 14px 8px 14px; }
.help-lei .help-lei-nr .help-tim .help-tim-nr ul{ float:left; width:170px; font-size:12px; line-height:24px;}
.help-lei .help-lei-nr .help-tim .help-tim-nr ul li{ float:left; width:160px; padding-left:10px; 
		background:url(/images/help-ico.gif) no-repeat -210px -86px; }
.help-lei .help-lei-nr .help-tim .help-tim-nr ul li	.dq-x{ font-weight:bold; color:#ff6600; }
.help-lei .help-lei-nr .help-idea{ float:left; width:198px; background:#F8FCFE; font-size:12px; line-height:14px; }
.help-lei .help-lei-nr .help-idea a{ float:left; width:170px; padding:16px 14px; border-bottom:1px dotted #D4E7F3; cursor:pointer; }
.help-lei .help-lei-nr .help-idea a:hover{ text-decoration:none; }
.help-lei .help-lei-nr .help-idea a em{ float:left; width:18px; height:16px; background:url(/images/help-ico.gif); margin-right:7px; }
.help-lei .help-lei-nr .help-idea a em.yj-ico{ background-position:-24px -215px; }
.help-lei .help-lei-nr .help-idea a em.jb-ico{ background-position:-50px -215px; }
.help-lei .help-lei-nr .help-idea a i{ float:left; margin-top:2px; color:#545454; }
	/*right-4项选择*/
.rank{ float:left; width:778px; border:1px solid #BCD8E6; }
.rank .rank-tim{ float:left; width:142px; height:181px; border-right:1px solid #DDECF3; padding:26px; }
.rank .rank-tim:hover{ background:#F5FAFE; }
.rank .rank-tim .rank-tim-img, .rank .rank-tim .rank-tim-nr{ float:left; width:142px; }
.rank .rank-tim .rank-tim-img div{ float:left; background:url(/images/help-m-ico.gif); }
.rank .rank-tim .rank-tim-img .tim-ico-01{ width:74px; height:81px; background-position:0px 0px; margin-left:34px; _margin-left:17px; }
.rank .rank-tim .rank-tim-img .tim-ico-02{ width:74px; height:81px; background-position:-85px 0px; margin-left:34px; _margin-left:17px; }
.rank .rank-tim .rank-tim-img .tim-ico-03{ width:74px; height:81px; background-position:-170px 0px; margin-left:34px; _margin-left:17px; }
.rank .rank-tim .rank-tim-img .tim-ico-04{ width:111px; height:81px; background-position:-255px 0px; margin-left:15px; _margin-left:7px; }
.rank .rank-tim .rank-tim-nr{ font-size:12px; line-height:20px; color:#787878; margin:20px 0px 15px 0px; }
.rank .rank-tim a{ float:left; width:83px; height:19px; background:url(/images/help-ico.gif) 0px -100px; padding-top:7px; text-align:center; 
		font-size:12px; line-height:14px; color:#545454; margin-left:30px; }
.rank .rank-tim a:hover{ background-position:-90px -100px; color:#f36903; text-decoration:none; }
	/*right-热门问题*/
.hot-wenti{ float:left; width:740px; border:1px solid #BCD8E6; padding:19px 19px 14px 19px;_overflow: hidden; }
.hot-wenti h3, .hot-wenti .hot-wenti-list{ float:left; width:740px; }
.hot-wenti h3{ font-size:14px; line-height:16px; color:#000; }
.hot-wenti .hot-wenti-list{ font-size:12px; line-height:24px; color:#999; margin-top:10px; }
.hot-wenti .hot-wenti-list li{ float:left; width:360px; margin-right:20px; height:24px; overflow:hidden; }
.hot-wenti .hot-wenti-list li a{ color:#545454; }
.hot-wenti .hot-wenti-list li a:hover{ color:#ff6600; }
	/*right-快速引导*/
.guide{ float:left; width:740px; margin-top:5px; }
.guide dl, .guide dl dt, .guide dl dd{ float:left; width:360px; }
.guide dl{ margin:10px 20px 0px 0px; font-size:12px; line-height:24px; }
.guide dl dt{ font-weight:bold; color:#666; }
.guide dl dd{ color:#ccc; margin-top:2px; }
	/*弹出*/
.all-black{ width:100%; height:100%; position:fixed; _position:absolute; _height:720px; left:0px; top:0px; z-index:10000; 
			background:rgba(0,0,0,0.5); 
			filter:progid:DXImageTransform.Microsoft.Gradient(GradientType=0,StartColorStr='#7f000000',EndColorStr='#7f000000'); }
.popup{ width:270px; height:120px; background:#fff; position:fixed; z-index:10002; left:40%; top:45%; border:3px solid #73B3E1; 
		border-radius:5px; _position:absolute; }
.popup .close{ width:9px; height:9px; background:url(/images/help-ico.gif) -60px -245px; cursor:pointer; position:absolute; top:10px; right:10px; }
.popup .popup-nr{ float:left; width:220px; padding:30px 25px 0px 25px; font-size:12px; line-height:20px; }
.popup .popup-nr span, .popup .popup-nr p{ float:left; width:220px; }
.popup .popup-nr span{ color:#333; margin-bottom:6px; }
.popup .popup-nr span em{ float:left; width:16px; height:16px; background:url(/images/help-ico.gif) -80px -215px; margin:2px 10px 0px 0px; }
.popup .popup-nr p{ color:#787878; }
.popup .popup-nr p em{ float:left; width:16px; height:16px; margin:2px 10px 0px 0px; }
.popup .popup-nr p i{ float:left; width:194px; }

/*02-在线客服*/
.weizhi{ float:left; width:740px; border:1px solid #BCD8E6; font-size:12px; line-height:14px; color:#999; padding:12px 19px; }
	/**/
.touch{ float:left; width:780px; position:relative; }
.touch .touch-nav{ float:left; height:132px; background:#f0f0f0; }
.touch .touch-nav .touch-nav-lh{ float:left; width:208px; background:#F0F0F0; padding:24px 25px 25px 25px; position:relative; 
								 border:1px solid #D8D8D8; border-bottom-color:#ff6600; cursor:pointer; }							 
.touch-nav .touch-nav-lh .touch-ico{ float:left; background:url(/images/help-nav-ico.gif); }
.touch-nav .touch-nav-lh .kf-online{ width:145px; height:22px; background-position:0px -85px; margin-left:27px; _margin-left:18px; }
.touch-nav .touch-nav-lh .hezuo{ width:117px; height:22px; background-position:0px -113px; margin-left:44px; _margin-left:22px; }
.touch-nav .touch-nav-lh .skill{ width:109px; height:22px; background-position:0px -140px; margin-left:50px; _margin-left:25px; }
.touch-tim{ float:left; width:208px; font-size:12px; line-height:22px; color:#808080; margin-top:15px; }
.touch-nav-over{ position:absolute; border-top:2px solid #FF6600; z-index:9999; 
				 border-left:1px solid #FF6600; border:1px solid #FF6600!important; border-bottom:none!important; background:#fff!important;
				 left:0px; top:0px; padding-top:23px!important; padding-bottom:26px!important; border-top:2px solid #FF6600!important; }
.touch-nav .touch-nav-over .kf-online{ background-position:0px 0px; }
.touch-nav .touch-nav-over .hezuo{ background-position:0px -28px; }
.touch-nav .touch-nav-over .skill{ background-position:0px -55px; }

	/**/
.touch .touch-nr-kf{ float:left; width:720px; padding:35px 29px 20px 29px; border:1px solid #ff6600; border-top:none; background:#fff;  }
.touch .touch-nr-kf h4{ float:left; width:720px; font-weight:normal; font-size:12px; line-height:14px; color:#808080; }
.touch .touch-nr-kf h4 b{ color:#545454; }
.touch .touch-nr-kf .touch-nr-area{ float:left; width:720px; padding-bottom:30px; border-bottom:1px dotted #ddd; }
.touch-nr-area .area-k{ float:left; width:310px; padding:10px 50px 10px 0px; border-right:1px solid #ddd; margin-top:20px;  }
.touch-nr-area .area-k p, .touch-nr-area .area-k{ float:left; width:310px; }
.touch-nr-area .area-k p{ font-size:12px; line-height:24px; color:#545454; margin-bottom:10px; }
.touch-nr-tel{ float:left; width:720px; font-size:12px; line-height:24px; padding-top:15px; color:#ccc; }
.touch-nr-tel i{ color:#545454; }
.touch-nr-tel i a{ text-decoration:underline; }
	/**/
.touch-nr-hz{ float:left; width:720px; height:231px; padding:35px 29px 20px 29px; border:1px solid #ff6600; border-top:none; background:#fff; }
.touch-nr-hz h4{ float:left; width:720px; font-size:12px; line-height:14px; color:#808080; color:#545454; }
.touch-nr-hz .touch-nr-list{ float:left; width:720px; padding-bottom:30px; border-bottom:1px dotted #ddd; }
.touch-nr-hz .touch-nr-list .hz-online{ float:left; padding:0px 29px; font-size:12px; line-height:24px; 
		margin-top:20px; border-right:1px solid #DDDDDD; }
.touch-nr-hz .touch-nr-list .hz-online p, .touch-nr-hz .touch-nr-list .hz-lonline ul{ display:block; }
.touch-nr-hz .touch-nr-list .hz-online p{ color:#545454; margin-bottom:10px; }
.touch-nr-hz .touch-nr-list .hz-online ul li{ float:left; width:74px; text-align:center; margin-right:10px; color:#666; }
.touch-nr-hz .touch-nr-list .hz-online ul li a{ float:left; margin-bottom:5px; }
	/**/
.touch-nr-hz .touch-nr-list .js-tips, .touch-nr-hz .touch-nr-list .js-tips i{ float:left; width:720px; }
.touch-nr-hz .touch-nr-list .js-tips i{ font-size:12px; line-height:24px; color:#545454; margin:15px 0px 10px 0px; }
.touch-nr-hz .touch-nr-list .js-tips a{ float:left; }

/*03-意见反馈*/
.fankui-lh{ float:left; width:780px; font-size:14px; line-height:16px; border-bottom:1px solid #4690CD; }
.fankui-lh i{ float:left; height:23px; padding:9px 30px 0px 30px; background:#F6FAFC; border:1px solid #BCD8E6; border-bottom:none; 
			  cursor:pointer; }
.fankui-lh .xuan{ background:#4690CD; border:1px solid #4690CD; border-bottom:none; font-weight:bold; color:#fff; }

.fankui-nr{ float:left; width:680px; padding:40px 49px; border:1px solid #BCD8E6; }
.fankui-nr .fk-nr-sm, .fankui-nr .fk-nr-biao{ float:left; width:680px; }
.fk-nr-sm{ font-size:12px; line-height:22px; color:#666; }
.fk-nr-biao{ margin-top:30px; }
.fk-nr-biao .biao-bt{ float:left; width:680px; border-bottom:1px dotted #ddd; font-size:12px; line-height:14px; 
					  padding-bottom:10px; margin-bottom:15px; }
.fk-nr-biao .biao-bt em{ float:left; width:16px; height:16px; background:url(/images/help-ico.gif) 0px -245px; margin-right:6px; }
.fk-nr-biao .biao-bt strong{ float:left; margin:2px 6px 0px 0px; }
.fk-nr-biao .biao-bt i{ float:left; color:#999; margin-top:2px; }
.fk-nr-biao .biao-bt i u{ text-decoration:none; color:#ed0000; }
.fk-nr-biao .biao-list{ float:left; width:680px; margin:15px 0px 5px 0px; }
.fk-nr-biao .biao-list span{ float:left; width:130px; font-size:14px; text-align:right; padding-top:10px; margin-right:10px; }
.fk-nr-biao .biao-list span em{ color:#ed0000; }
.fk-nr-biao .biao-list input::placeholder,
.fk-nr-biao .biao-list textarea::placeholder { color: #bbb; }
.fk-nr-biao .biao-list .wbk{ float:left; width:160px; height:30px; padding:0px 10px; border:1px solid #ddd; border-radius:3px;
							 font-size:12px; line-height:30px; color:#333; }
.fk-nr-biao .biao-list .wbk2{ float:left; width:350px; height:30px; padding:0px 10px; border:1px solid #ddd; border-radius:3px;
							 font-size:12px; line-height:30px; color:#333; }
.fk-nr-biao .biao-list .yj-nr{ float:left; width:360px; height:150px; padding:5px; border:1px solid #ddd; border-radius:3px;
							 font-size:12px; line-height:20px; color:#333; overflow:hidden; resize:none}
.fk-nr-biao .biao-list .fs-btn{ float:left; width:90px; height:40px; background:url(/images/help-ico.gif) 0px -130px; border:none; 
								font-size:14px; color:#fff; cursor:pointer; }
.fk-nr-biao .biao-list .fs-btn:hover{ background-position:-95px -130px; }

.fk-nr-biao .biao-list .tishi{ float:left; position:relative; margin-left:15px; }
.tishi .ts-jt{ float:left; width:7px; height:16px; background:url(/images/help-ico.gif) -85px -245px; position:absolute; top:7px; left:-6px; }
.tishi .ts-nr{ float:left; width:110px; background:#FEFADD; border:1px solid #F6D9B7; padding:5px 8px 3px 8px; 
			   font-size:12px; line-height:20px; color:#ff6600; }
/*04-注册*/
.step-nr{ float:left; width:740px; border:1px solid #BCD8E6; padding:15px 19px; min-height:387px; _height:387px; overflow:visible; }
.step-nr h3, .step-nr .title, .step-nr .step-list, .step-nr .step-list li{ float:left; width:740px; }
.step-nr h3{ font-size:14px; line-height:16px; color:#333; padding-bottom:10px; border-bottom:1px solid #BCD8E6; }
.step-nr .step-list{ padding-top:10px;}
.step-nr .step-list li{ font-size:12px; line-height:30px; color:#999; }
	/*详细*/
.step-nr .title{ font-family:"微软雅黑", "黑体", "宋体"; font-size:22px; color:#FF6600; font-weight:bold;
				 border-bottom:1px solid #ddd; text-align:center; line-height:150%; margin:15px auto; padding-bottom:10px; }
.step-nr .step-detail, .step-detail dl, .step-detail dl dt, .step-detail dl dd{ float:left; width:740px; }
.step-nr .step-detail dl{ margin-top:20px; }
.step-nr .step-detail dt{ font-size:12px; line-height:20px; color:#545454; margin-bottom:15px; }
.step-nr .step-detail dd img{ float:left; margin-left:70px; }
.step-nr .step-detail h4{ width:720px; background:#F7F7F7; border-bottom:1px dotted #CCCCCC; color:#FF6600; 
						  font-size:14px; font-weight:bold; height:23px; margin:0; padding:12px 10px 0; }
.step-nr .step-detail p{ font-size:14px; line-height:160%; color:#333; width:700px; padding:0px 20px; margin:5px 0px; line-height:1.8em; }

/*06-搜索结果页*/
.l-680{ float:left; width:680px; }
.r-300{ float:right; width:300px; }
	/*搜索结果*/
.result{ float:left; width:640px; border:1px solid #BCD8E6; padding:19px; }
.result h3{ float:left; width:640px; font-size:14px; line-height:16px; padding-bottom:10px; border-bottom:2px solid #ddd; }
.result h3 em{ float:left; width:16px; height:16px; background:url(/images/help-ico.gif) -30px -245px; margin-right:10px; }
.result h3 i{ float:left; margin-top:2px; }
.result h3 i b{ color:#ed0000; }
.result .result-list, .result .result-list dt{ float:left; width:640px; }
.result .result-list{ padding:20px 0px 15px 0px; border-bottom:1px dotted #ddd; }
.result .result-list dt{ font-size:14px; line-height:20px; margin-bottom:8px; }
.result .result-list dd{ float:left; width:620px; font-size:12px; line-height:20px; color:#666; padding-left:20px; }
.result .help-home{ float:left; width:80px; height:19px; background:url(/images/help-ico.gif) 0px -175px; font-size:12px; line-height:14px;
					padding:7px 0px 0px 25px; color:#545454; margin:10px 0px 30px 0px; }
.result .help-home:hover{ background-position:-110px -175px; color:#0869ae; text-decoration:none; }
	/*常见问题*/
.question{ float:left; width:270px; border:1px solid #BCD8E6; padding:14px; background:#F8FCFF; }
.question h3, .question .question-list, .question .question-list li{ float:left; width:270px; }
.question h3{ font-size:14px; line-height:20px; color:#333; }
.question .question-list{ font-size:12px; line-height:26px; margin-top:8px; }
.question .question-list li{ color:#999; height:26px; overflow:hidden; }



/* 意见反馈 2019-06-21新增*/
.box-upload-con { width: 540px; float: left;  }
.upload-image { position: relative; float: left; width: 120px; height: 120px; margin-right: 15px; margin-bottom: 10px; }
.upload-image img { display: block; width:100%; height: 100%; }
.upload-image .closed { display:none; position: absolute; top: -10px; right: -10px; z-index: 2; width: 20px; height: 20px; border-radius: 50%; line-height: 20px; background-color: #ddd; color: #fff; font-size:14px; text-align: center; cursor:pointer; }
.upload-btn { float: left; width:120px; height:120px; background-color: #ddd; color: #666; line-height: 120px; text-align: center; font-size: 18px; }
.upload-image:hover .closed { display: block; }
.upload-explain{font-size:14px; line-height:30px; color:#999;}
.biao-list .zmcl {color: #f3a902; text-decoration: none; padding-left: 5px; border: 1px solid #f3a902; border-radius: 50px; padding-right: 5px; font-weight: bold;}